About Granger Waste Services

Family owned since 1966, Granger provides and manages sustainable environmental solutions across Michigan. We are proud of our reputation for quality in the communities we serve. From our humble beginnings to the Granger of today, we have maintained our commitment to serving our customers large and small. Granger is seeking a director of sales to lead the charge on retaining and gaining satisfied customers.

Get To Know Granger

The director of sales works closely with the CFO to define overall strategic goals and key performance indicators for the sales and customer service teams. Results are driven by effective collaboration with the sales and customer service manager who report to the director of sales, providing clear direction, goals and measures of success. The director will also work closely with other departments, including marketing, IT and operations, to collect and utilize information to best understand our customers and ensure the highest level of customer satisfaction.

Success in This Position

• Maintaining a servant’s heart toward leadership
• Retaining Granger’s current customers and growing sales with new and existing customers
• Translating customer wants and needs into successful growth and customer satisfaction
• Keeping our Foundational Values of Safety, Care, Service and Profit forefront in all we do

Key Responsibilities

• Participate in strategic planning by providing data, analysis and recommendations to the CFO and other leadership
• Work with the CFO to propose and agree upon sales and customer service goals and measures of success
• Collaborate with the sales and customer service managers on strategy implementation, ensuring clarity of goals and outcomes
• Ensure sales and service teams have adequate training, information, data and support to reach defined goals and remove obstacles to success
• Collaborate with the director of marketing to translate market research into successful sales and service outcomes
• Directly manage certain large customers, such as broker, municipal and management company accounts, as needed
• Serve as a coach and mentor for sales and customer service to build morale, engagement and success for your areas of responsibility

What We Are Looking For

If you are a strategic thinker, servant leader, relationship builder and possess the following, we want to meet with you!

• Bachelor’s degree in business or related field
• Minimum of 10 years’ experience in sales
• 5+ years of proven success in a leadership role
• Strong data management and reporting skills
• Strong Microsoft skills, including Teams, Excel and OneNote

Join a team that values integrity, honesty, hard work and exceptional service.